https://wiki.universal-devices.com/api.php?action=feedcontributions&user=KCalero&feedformat=atomUniversal Devices, Inc. Wiki - User contributions [en]2024-03-29T12:43:33ZUser contributionsMediaWiki 1.41.0https://wiki.universal-devices.com/index.php?title=Z-Wave_500_Series_Beta&diff=8210Z-Wave 500 Series Beta2018-07-17T15:35:02Z<p>KCalero: </p>
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<div>The closed beta for the Z-Wave 500 Series was announced on Monday, July 09, 2018. The beta was limited to 100 very eager volunteers who did not mind spending some time testing the newest ISY 500 series Z-Wave dongle. As of July 14, 2018, the retail price for this dongle was be $39.94. Beta users were allowed to purchase the dongle for $19.94 + shipping. In the unlikely event that the Z-Wave 500 series beta hardware required a change, beta users would have be provided with a replacement free of charge. Otherwise, everything else was field upgradable. <br />
<br />
== Z-Wave 500 Series Closed Beta Installation Instructions == <br />
*You must be running 5.0.13<br />
* If you have an existing Z-Wave network, and you care to preserve it, you will need to backup your existing Z-Wave dongle(Z-Wave | Tools | Backup) … this is going to take a LONG time <br />
* If you don't currently have a Z-Wave network, or if you don't care about preserving your current network and want to start from scratch, you do not need to backup your dongle.<br />
* Disable “query at restart”<br />
* Power down the ISY, make sure to disconnect all cables and power<br />
* Install the new Z-Wave dongle<br />
* Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast <br />
* Test communications, backup, and range (should be a little better)<br />
* Do not perform a Network Heal initially. please test everything and only do a Network Heal '''IF and ONLY IF''' necessary.<br />
* After everything has been confirmed as functioning normally, you can re-enable “query at restart”<br />
<br />
== Additional Notes ==<br />
* Z-Wave 500 Series dongle does not have external antenna support, external antennas were, more often than not, problematic.<br />
* Z-Wave 500 Series dongle does not have an onboard LED, this will make installation into the ISY much easier.<br />
* ISY will eventually support OTA Z-Wave updates, for z-wave hardware that supports these types of updates.</div>KCalerohttps://wiki.universal-devices.com/index.php?title=Main_Page&diff=8209Main Page2018-07-17T15:33:28Z<p>KCalero: </p>
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<div>[[{{ns:6}}:Moviefor2.gif|right|Movie for Two]]<br />
==Welcome to our Wiki==<br />
<br />
[http://www.universal-devices.com/ Universal Devices Inc.] is making home automation products as commonplace and affordable as phones, cable/DSL modems, and set-top boxes. The UDI Wiki is the central place for help with our products so please have a look around. With this site being a collaborative effort by UDI and its user base, we need your help! '''''If you're interested in helping the Wiki please register for an an account.<br />
<br />
= '''Instructional Videos''' =<br />
* [http://www.youtube.com/watch?v=kmkQ-HF6IdQ&feature=youtu.be '''ISY System Configuration''']<br />
* [http://www.youtube.com/watch?v=hbkFnzBhKB4&feature=youtu.be '''ISY Device/Scene Configuration''']<br />
* [https://www.youtube.com/watch?v=gREjJfGbe60&feature=youtu.be '''Adding INSTEON HD Camera to ISY''']<br />
* [https://www.youtube.com/watch?v=5I_w4VUR9bA|'''Clearing Java Cache and Finding Your ISY on the Network''']<br />
* [http://www.youtube.com/watch?v=8csU9qc7oo4&feature=youtu.be '''ELK Module Integration/Examples''']<br />
* [https://www.youtube.com/watch?v=48rARCW7cYI '''ELK/ISY Integration Instructional Video''']<br />
* [http://www.youtube.com/watch?v=d8sHbgWc0vQ&feature=youtu.be '''Using Variables''']<br />
* [https://www.youtube.com/watch?v=VV7u771uX7E '''Port Forwarding''']<br />
* [https://youtu.be/-8dw2E9mir0 '''Configuring Amazon Echo to work with ISY''']<br />
* [https://youtu.be/BJMASQ9Dh64 '''Using The ISY Event Viewer as a Diagnostic Tool''']<br />
* [https://m.youtube.com/watch?v=bNtbb2kyv1E '''Integration with RTI''']<br />
<br />
= '''Downloadable Documentation''' =<br />
== '''Quick Start Guides''' ==<br />
<br />
===Installing the Admin Console Icon on Your Desktop===<br />
It's always best to use the Admin Console application which is browser independent. To do this:<br />
# [http://www.java.com/en/download/help/plugin_cache.xml Clear your java cache]<br />
# Use the [https://isy.universal-devices.com/start.jnlp ISY Launcher] to launch the Admin Console. This should put an icon on your desktop once you run the downloaded '''start.jnlp''' file.<br />
<br />
===='''MAC Users:'''====<br />
If you are using either '''Safari''' or '''Firefox''', you can get to the download folder, please click on the button with a '''Down Arrow''' icon at the top right section of the screen and then '''right mouse''' click on '''start.jnlp''' and then choose '''Open'''. You will be prompted with a security warning dialog. Click '''Open'''. <br />
<br />
If this does not install the icon on your desktop, please click on the button with a '''Down Arrow''' icon at the top right section of the screen and then click on '''start.jnlp''' (inside the download folder). <br />
<br />
*'''Safari Users:''' If you do '''not''' see the '''Down Arrow''' button at the top right, please follow the instructions [https://discussions.apple.com/thread/7306173?start=0&tstart=0 here] to get the download button back on your Safari.<br />
*If you are prompted be prompted with a dialog warning you that you cannot open this application:<br />
# Go to System Preferences | Security & Privacy | General<br />
# Click on the '''open anyway''' button at the bottom<br />
<br />
===ISY994 Series===<br />
* [http://www.universal-devices.com/docs/production/Quick%20Setup%20Guide%20994i.Rev%207.pdf '''(PDF)'''] &nbsp; &nbsp;[http://www.universal-devices.com/docs/production/Quick%20Setup%20Guide%20994i.Rev%207.doc '''(MS Word)'''] <br />
<br />
===Web Interface===<br />
* [[ISY-99i/ISY-26 INSTEON:Initial_Browser_Screen|'''Browser based interface''']] - Supported on all mobile devices<br />
<br />
===Z-Wave Quick Start Guide===<br />
* [http://www.universal-devices.com/docs/production/zw.pdf '''(PDF)'''] &nbsp; &nbsp; [http://www.universal-devices.com/docs/production/zw.doc '''(MS Word)''']<br />
<br />
== '''ISY Cookbook'''==<br />
* [http://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf '''ISY994i Cookbook'''] - Comprehensive Guide for Anything ISY including example programs<br />
<br />
== '''Complete and Comprehensive User Guides''' ==<br />
* '''ISY994 Series User Guide (4.6.2) &nbsp; '''[http://www.universal-devices.com/docs/production/ISY%20User%20Guide%204.2.8.pdf '''(PDF)'''] &nbsp; &nbsp; [http://www.universal-devices.com/docs/production/ISY%20User%20Guide%204.2.8.docx '''(MS Word)''']<br />
* [http://www.universal-devices.com/docs/production/ISY%20User%20Guide%20v3.3.10%20a2.pdf '''ISY-99/994i PDF User Guide (3.3.10) - Last User Guide for 99 Series''']<br />
<br />
== '''Network Security''' ==<br />
* '''ISY994i Series Network Security Configuration Guide''' &nbsp; [http://www.universal-devices.com/docs/production/ISY994%20Series%20Network%20Security%20Guide.pdf '''(PDF)''']&nbsp; &nbsp;[http://www.universal-devices.com/docs/production/ISY994%20Series%20Network%20Security%20Guide.docx '''(MS Word)''']<br />
* '''Certificate Authorities (Root)''' &nbsp; [http://www.universal-devices.com/docs/cacerts/CACerts.zip '''CACerts.zip''']<br />
<br />
== '''Smart Grid-ISY994 ZS Series''' ==<br />
* '''ISY994 ZS Series (INSTEON/Smart Grid) Quick Start Guide''' &nbsp; [http://www.universal-devices.com/docs/production/izs.pdf '''(PDF)''' ]&nbsp;&nbsp;[http://www.universal-devices.com/docs/production/izs.doc '''(MS Word)''']<br />
<br />
== '''OpenADR''' ==<br />
* '''ISY994 Series OpenADR 2.0(a)/(b) Quick Setup Guide''' &nbsp; [http://www.universal-devices.com/docs/production/OpenADR%20Quick%20Setup%20Guide.Rev%202.pdf '''(PDF)''']&nbsp;&nbsp;[http://www.universal-devices.com/docs/production/OpenADR%20Quick%20Setup%20Guide.Rev%202.docx '''(MS Word)''']<br />
* '''ISY994 Series OpenADR 2.0(a)/(b) EPRI VTN Configuration Guide''' &nbsp; [http://www.universal-devices.com/docs/production/OpenADR%20EPRI%20VTN%20Configuration%20Guide.pdf '''(PDF)''']&nbsp;&nbsp;[http://www.universal-devices.com/docs/production/OpenADR%20EPRI%20VTN%20Configuration%20Guide.docx '''(MS Word)''']&nbsp;&nbsp;[https://youtu.be/P1fgm-BxFu8 '''Video Tutorial''']<br />
* '''EM3 OpenADR 2.0(a)/(b) Configuration Guide''' &nbsp; [http://www.universal-devices.com/docs/production/EM3%20User%20Guide%20-%20OADR.pdf '''(PDF)''']&nbsp;&nbsp;[http://www.universal-devices.com/docs/production/EM3%20User%20Guide%20-%20OADR.docx '''(MS Word)''']<br />
<br />
== '''Energy Monitoring/ISY994 Z Series''' ==<br />
* '''ISY994i Z Series Energy Monitoring Configuration Guide''' &nbsp; [http://www.universal-devices.com/docs/production/ISY-994%20Energy%20Monitoring%20Configuration%20Guide.pdf '''(PDF)''']&nbsp;&nbsp; [http://www.universal-devices.com/docs/production/ISY-994%20Energy%20Monitoring%20Configuration%20Guide.docx '''(MS Word)''']<br />
<br />
= '''Online Documentation''' =<br />
== [[ISY-99i/ISY-26 INSTEON:Quick Start Guide|'''Quick Start Guide''']] ==<br />
* ''Getting started tasks'' <br />
* [[ISY-99i/ISY-26 INSTEON:Configuration|'''Computer Configuration''']] - ''Configuring a computer to interface with the ISY.''<br />
<br />
== [[ISY-99i/ISY-26 INSTEON:User Guide |'''User Guide''']] ==<br />
* ''Menus, Toolbar, and Panels'' <br />
<br />
==[[ISY-99i/ISY-26 INSTEON:How-To Guide|'''How-To Guide''']]==<br />
* ''Special devices, scenes, programming, and more. Click on the link above for all topics. More important ones are listed here''<br />
===IP Network, Web, and Email Notifications ===<br />
====[[ISY-99i/ISY-26 INSTEON:Initial_Browser_Screen|'''Default Web Interface''']]====<br />
* ''The default Web Interface that can be used with any browser.''<br />
====[[ISY-99i/ISY-26_INSTEON:Remotely_Connect_to_Your_ISY | Enabling Remote Access to Your ISY]]====<br />
====[[ISY-99i/ISY-26_INSTEON:Assign_a_Static_IP_Address | Assigning Static IP Address to Your ISY]]====<br />
====[[ISY994:Configure_Mail_Server_Settings | Configure Mail Server/Email Notification]]====<br />
<br />
<br />
<br />
====[[Configure_Firewall_Software | Configure Firewall Software]]====<br />
==== [[Home Automation Dashboard | '''Home Automation Dashboard]] ====<br />
* ''Customizable web interface for your ISY.''<br />
<br />
===Protocols===<br />
====Z-Wave====<br />
* [[Z-Wave: Ordering/Assembly Instructions|'''Ordering/Assembly Instructions''' ]] <br />
* [[ISY Z-Wave GenII - Instructions| '''Z-Wave Instructions (version 4.1.1)''']]<br />
* [[Z-Wave: Configuring Range Extenders and Door Locks |'''Configuring Aeon Labs Range Extenders and Door Locks''' ]] <br />
* [[Z-Wave: Configuring DSB09104_ZWUS Energy Monitor | '''Configuring Aeon Labs DSB09104-ZWUS Energy Monitor''']]<br />
* [[Z-Wave: Configuring AeoTec Dry Contact| '''Configuring AeoTec Dry Contact Closure Gen 5''']] <br />
* [http://www.universal-devices.com/docs/Aeotech-MS6-Config-Params.pdf '''Aeon Labs MultiSensor 6 Configuration Parameters''']<br />
* [http://www.universal-devices.com/docs/27_Home_Energy_Meter_G2.pdf '''Aeon Labs DSB28-ZWUS Configuration Parameters''']<br />
* [http://aeotec.com/z-wave-gateways '''Aeotec Device Compatibility Matrix''']<br />
* [https://aeotec.freshdesk.com/support/solutions/folders/6000209471 '''All AeoTec Configuration Parameters''']<br />
* [https://www.vesternet.com/mwdownloads/download/link/id/426/z_wave_aeon_labs_siren_engineering_specification.pdf '''AeoTec Siren Configuration Parameters''']<br />
* [https://forum.universal-devices.com/topic/22352-fortrezz-mimo2-support/?page=2&tab=comments#comment-243721 '''Fortrezz MIMO2+ Parameters''']<br />
* [[RemoTec ZXT-120 Configuration | '''RemoTec ZXT-120 Configuration''']]<br />
<br />
====[[ISY-99i/ISY-26_INSTEON:How-To_Guide | INSTEON]]====<br />
<br />
====[[ISY-99i/ISY-26_INSTEON:How-To_Guide#X-10 | X10]]====<br />
* ''X10 support information and examples''<br />
====[[ISY-99i Series INSTEON:Quick IR Tutorial|'''Using IR in the ISY-994i/99i/IR''']]====<br />
* ''Configuration and usage of IR commands with your ISY /IR Series''<br />
<br />
===Framework===<br />
====[[ISY-99i/ISY-26_INSTEON:How-To_Guide#Programs | Programs]] ====<br />
====[[ISY-99i/ISY-26_INSTEON:How-To_Guide#Variables | Variables]] ====<br />
==== [[ISY-994i Series:EMail and Networking Substitution Variables|'''Email & Networking Substitution Variables''']]====<br />
* ''Use substitution variables in emails and network resources''<br />
<br />
<br />
= '''Add-On/Optional Modules for the ISY-994i''' =<br />
== ISY Portal: Integration with Amazon Echo/Google Home/IFTTT ==<br />
* '''Subscription Based'''<br />
** '''$23.00/First Two Years'''<br />
** '''$12.00/Year thereafter'''<br />
ISY Portal enables you to remotely connect to ISY without the need for port forwarding. The subscription is for 2 years and includes:<br />
* Amazon Echo Integration<br />
* IFTTT integration<br />
* [[ISY-994i_Series_INSTEON:Networking | Network Module]] ('''Requires firmware/UI version 4.4.3+'''). Optionally, if you already have the Network Module, you can send your UUID (Help | About) to [mailto:support@universal-devices.com support@universal-devices.com] and request for:<br />
** 1 year extension of your ISY Portal Subscription if the Network Module was purchased within 2 years of ISY Portal Module purchase<br />
** 2 year extension of your ISY Portal Subscription if the Network Module was purchased within 1 year of ISY Portal Module purchase<br />
** 4 year extension or refund if the Network Module was purchased within 30 days of ISY Portal Module purchase<br />
** '''Please Note''' that your request will cause the Network Module to be '''Uninstalled''' and not accessible after the expiration of the ISY Portal Subscription<br />
<br />
===[[ISY_Portal_Installation_Instructions | ''' ISY Portal Installation Instructions''']]===<br />
===[[ISY_Portal_Amazon_Echo_Integration | '''ISY Portal Amazon Echo Integration (V2)''']]===<br />
===[[ISY_Portal_Amazon_Echo_Integration_V3 | '''ISY Portal Amazon Echo Integration (V3)''']]===<br />
===[[ISY_Portal_Google_Home_Integration | ''' ISY Portal Google Home Integration''']]===<br />
===[[ISY_Portal_Node_Server_Instructions | ''' ISY Portal Node Server Instructions''']]===<br />
===[[ISY_Portal_Node_Server_Occupancy_&_Locative_app_Instructions | '''ISY Portal Node Server Occupancy & Locative App Instructions''']]===<br />
<br />
<br />
<br />
===[[ISY_Portal_Node_Server_Occupancy_V2_&_UDI_Mobile_app_Instructions | '''ISY Portal Node Server Occupancy V2 & UDI Mobile App Instructions''']]===<br />
<br />
===[[ISY_Portal_IFTTT_Integration | '''ISY Portal IFTTT Integration''']]===<br />
===[[ISY_Portal_Geo_Fencing | '''Geo Fencing and Push Notifications using ISY Portal''']]===<br />
===[[ISY_Portal_Admin_Console | '''Using Admin Console through ISY Portal''']]===<br />
===[[ISY_Portal_MobiLinc_Configuration | '''ISY Portal MobiLinc Configuration''']]===<br />
===[[Main_Page#ISY_Cannot_Communicate_with_ISY_Portal | '''Troubleshooting''']]===<br />
<br />
== Networking ==<br />
* '''$49.00 Flat Fee''' <br />
* '''Or $0.00 - Included with [http://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal.2FAmazon_Echo.2FIFTTT ISY Portal] with Firmware versions 4.4.3+ '''<br />
===[[ISY-99i Series INSTEON:Networking|'''Network Module''']]===<br />
===[[ISY-99i Series INSTEON:Networking:Network Resources|'''Network Resources (Examples & Downloads)''']]===<br />
===[[ISY-994i_Series:EMail_and_Networking_Substitution_Variables|'''Substitution Variables''']]===<br />
<br />
== Climate & Irrigation ==<br />
* '''Climate: $49.00 Irrigation: $19.00 Flat Fee'''<br />
* [[ISY-99i Series INSTEON:HAM Weather|'''Climate''']]<br />
** [[ISY-99i/ISY-26 INSTEON:Using the HAM Weather Irrigation Module|'''Irrigation''']]<br />
<br />
== A10/X10 ==<br />
* '''$9.00 Flat Fee'''<br />
* [[ISY-99i Series INSTEON:Enhanced A10/X10|'''Enhanced A10/X10''']]<br />
<br />
== ELK Security == <br />
* '''$99.00 Flat Fee'''<br />
* [[ISY-99i Series INSTEON:ELK Security Module|'''ELK Security Module''']]<br />
* [https://www.youtube.com/watch?v=48rARCW7cYI '''ELK/ISY Integration Instructional Video''']<br />
<br />
== Electricity ==<br />
* '''$49.00 Flat Fee'''<br />
* [[ISY-99i Series INSTEON:Electricity|'''Electricity''']]<br />
<br />
== Upgrade to IR==<br />
* '''$45.00 Flat Fee + Shipping '''<br />
# Order [https://www.universal-devices.com/sales/?category=accessories '''IR Input Module'''], when received :<br />
# Open ISY's enclosure <br />
# Take the ISY board out<br />
# Plugin the IR Module on the front of the board<br />
# Once everything is put back together and ISY is rebooted, go to Admin Console / Help / Purchase Modules and choose '''Upgrade to IR'''<br />
<br />
= '''Troubleshooting''' =<br />
== [http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Troubleshooting_Flowchart Flow Chart]==<br />
== [[Resetting_Your_ISY | Resetting Your ISY]]==<br />
==Front Panel LEDs/Lights==<br />
* '''Boot up sequence:'''<br />
** Power, RX&TX, momentary blink of Memory/RX and TX, and then Power only<br />
<br />
* '''Only Power Light Is On:'''<br />
** Most probably power supply related. You can try any power supply that outputs anywhere between 5 volt and 30 volts,'''center positive''', 2mm barrel connector<br />
<br />
* '''Error light and Memory light blinking simultaneously:''' ISY is not able to get on the network.Please ensure:<br />
** The Network jack on the back of ISY is connected to your router<br />
** The lights on the Network jack have one steady on and the other one blinking. If not, check cable and connectivity to the router<br />
** Your router provides DHCP <br />
** There are no other devices on the network with the same IP address (IP Conflict)<br />
*** If you have configured your ISY to use DHCP, then you will have to search your network for devices that might be in the same DHCP range as your router is providing<br />
*** If you have configured your ISY with a static IP address, and as long as you have a '''good backup''', you can [[ISY-99i/ISY-26_INSTEON:Restarting_Your_ISY-99i | Factory Reset]] your ISY and then restore a good backup (File | Restore ISY). Once prompted to change the network settings, choose '''No'''<br />
<br />
* '''Only Error light blinking:''' ISY cannot communicate with the SD Card. Please ensure:<br />
** The micro SD Card (on the front) is seated properly. Unplug ISY, remove the rubber cap, using a sharp object, push the micro SD Card in so that it pops out. Push it back in so it clicks in. Apply power to ISY<br />
** If reseating the micro SD Card does not work, you probably have a defective SD Card. Please consult [[ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card | Replacing/Formatting SD Card]]<br />
<br />
== Changed ISP/Router - Can no longer access ISY ==<br />
* Make sure you have a good backup<br />
* [[Resetting_Your_ISY | Factory Reset your ISY]]<br />
* Log back into the Admin Console using https://isy.universal-devices.com/start.jnlp (icon on your desktop)<br />
* Click on '''File | Restore ISY'''<br />
* Point to your good backup<br />
* '''Important''' At the end of the process, you will be prompted to change your existing network settings (DHCP) with the one in the backup. Choose '''No'''<br />
* ISY reboots and it will be on DHCP<br />
* You can change ISY's network configuration again by going to Admin Console | Configuration | Network<br />
<br />
==DNS Error==<br />
The most likely error is due to ISY having a static IP address and the router blocking DNS from IPs not generated by DHCP server. If you have configured ISY with a static IP address, please consider<br />
* Reverting to DHCP, Or<br />
* Use 8.8.4.4 for the DNS server<br />
<br />
In case of using DHCP, you may consider using DHCP Reservation in the router such that ISY is always given the same IP address. <br />
<br />
If you have port forwarding rules in your router to ISY, please make sure that only TCP is forwarded (NOT UDP or both).<br />
<br />
If you are using DDWRT, PFSense, or any other home grown routers, then please note that DNSMasq will '''not''' work. <br />
<br />
<br />
==ISY Cannot Access the Internet==<br />
* If the problem is DNS related, please see [[Main_Page#DNS_Error | DNS Error]]<br />
* If you have any '''Parental Control''' or '''Mac Address Filtering''' in your router, please make sure ISY is '''not''' listed under blocked machines<br />
If you have any port forwarding rules in the router that points to ISY, please remove them<br />
* If you see File | Disable Internet Access in the Admin Console, please click it<br />
<br />
==ISY Cannot Communicate with ISY Portal==<br />
* Make sure you go through [[Main_Page#ISY_Cannot_Access_the_Internet | ISY Cannot Access the Internet ]] guidelines<br />
* Make sure your '''HTTPS Client''' Security Settings are set to '''TLS 1.2''' and Strength of '''All''' and Verify is '''Unchecked''' by following [[Main_Page#Network_Security | Network Security Configuration]] guidelines<br />
<br />
==MAC OSX==<br />
=== Clicking on Purchase Module does not do anything ===<br />
You are probably using Safari. What you need to do is to use ISY Admin Console application the instructions for which you will find [[#Admin_Console_Icon_on_Your_Desktop | here]]<br />
<br />
=== Cannot enter userid/password in the Authenticate dialog===<br />
* If you have Yosemite and Java 1.8.40, please:<br />
** Go to System Preferences | Java<br />
** Click on the Java tab<br />
** Enter -Xdebug for Runtime Parameters<br />
[[File:XDebug.png]]<br />
<br />
===Admin Console icon does not appear on the desktop===<br />
* Close all your browsers<br />
* Go to System Preferences | Java to get to Java Control Panel<br />
* Click on Delete Files and make sure you check '''Applications'''<br />
* Click on the Settings Button<br />
* Make sure '''Keep temporary files on my computer''' is checked<br />
* Copy the directory under '''Location'''<br />
* Open up '''Finder''' and delete the above directory under '''Location'''<br />
* Close Java Control Panel<br />
* Open a browser and retry the Admin Console (JNLP) URL<br />
<br />
===ISY Finder does not find ISY===<br />
* Open a terminal window<br />
* Type hostname on the command line and copy the results to the clipboard<br />
* Open /private/etc/hosts and make sure you have right below the first 127.0.0.1 listing:<br />
* 127.0.0.1 whatever-hostname-you-copied-in-step2<br />
<br />
===Admin Console Hangs===<br />
* If you have any of the following modules on your MAC (under System Preferences | Privacy/Security | Accessibility), you may experience Admin Console hang when editing text fields. This is especially the case when you try copy/paste:<br />
**BetterTouch App<br />
**Text Expander App<br />
**PopClip App<br />
**Moom Appp<br />
*Usually disabling these modules will fix the issue. For more information please checkout: http://stackoverflow.com/questions/20116958/java-apps-freeze-mac-os-10-9<br />
<br />
== Java applications are blocked by your security settings==<br />
* Close all your browsers<br />
* Go to System Preferences | Java to get to Java Control Panel<br />
* Click on Delete Files and make sure you check '''Applications'''<br />
* Click on the Settings Button<br />
* Make sure '''Keep temporary files on my computer''' is checked<br />
* Click on the '''Security tab''' on the top<br />
* Click on '''Restore Security Prompts''' and then click on '''Restore All''' button on the ensuing dialog<br />
* Click on the '''Edit Site List'''<br />
* Click on the '''Add''' button<br />
* Enter '''https://isy.universal-devices.com''' followed by hitting the Return key on the keyboard. Accept the warning<br />
* Click on the '''OK''' button<br />
[[File:Mac-java-block.png]]<br />
<br />
== Resource cannot be downloaded (admin.jnlp) ==<br />
* 99.9% of the cases, this is due to the installation of the following software:<br />
'''Relevant Knowledge'''<br />
<br />
'''Qustodio'''<br />
<br />
== admin.jnlp does not start the Admin Console ==<br />
* If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). [https://drive.google.com/open?id=19JaoaOHveMRzP8ofqGE954P_ESexNejF This video] will help you relink<br />
<br />
== Fonts too Small ==<br />
* Make sure your Admin Console/UI version is 4.6.2 (or above) using Help | About<br />
* If not,[[Main_Page#Admin_Console_Icon_on_Your_Desktop|Install the latest UI]]<br />
* On the Admin Console click on File | Themes | Font size and choose an appropriate font size<br />
* If the font is still too small (especially on 4K monitors/Surface Computers), and for Windows only:<br />
** Right mouse click on Admin Console icon on your desktop<br />
** Select Properties from the menu<br />
** Click on the '''Compatibility''' tab<br />
** Check '''Run the program in compatibility mode for''' checkbox<br />
** Choose '''Window Vista (Service Pack 2)''' or '''Windows 7'''<br />
** Choose '''Override high DPI settings''' <br />
** Choose '''Scaling performed by "System"'''<br />
** Click on the '''Apply''' button<br />
<br />
'''Using Java 9'''<br />
In case you are Ok with installing Java 9:<br />
* Uninstall Java 8<br />
* [https://jdk9.java.net/download/ Install Java 9 JRE from] (make sure you download the correct version for your OS)<br />
* [http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop Reinstall Admin Console]<br />
<br />
You can also find this information in [http://forum.universal-devices.com/topic/16933-admin-console-text-is-tiny-on-my-new-computer/?p=150067 our forum].<br />
<br />
==Userid/Password dialog keeps popping up==<br />
This is usually related to firewall software on your computer. Two solutions:<br />
* Use https (instead of http) to connect to your ISY<br />
* [http://wiki.universal-devices.com/index.php?title=Configure_Firewall_Software '''Configure Your Firewall Software''']<br />
<br />
==Admin Console Closes Automatically==<br />
This is usually related to firewall software on your computer and especially with AVAST or AVG (including MAC). Two solutions:<br />
* Use https (instead of http) to connect to your ISY<br />
* [http://wiki.universal-devices.com/index.php?title=Configure_Firewall_Software '''Configure Your Firewall Software''']<br />
<br />
==Admin Console Minimized/Invisible and Cannot be Restored==<br />
This is usually related Admin Console state files not being updated properly and especially in case of multi monitors. All you need to do is to find the following files in Java temp directory (on Windows: c:\Users\[Username]\AppData\Local\Temp) and delete them. Or, you can simply search the computer for udi_*.* file patterns:<br />
* udi_tree.state<br />
* udi_frame.state<br />
* udi_pgm.state<br />
* udi_finder.state<br />
<br />
<br />
== INSTEON ==<br />
===[[INSTEON:_Troubleshooting_Communications_Errors|Troubleshooting INSTEON Communication Errors]]===<br />
===[https://www.youtube.com/watch?v=NMx5yHTU2g4| Video Can't determine INSTEON engine]===<br />
===[[INSTEON Signal / Noise Troubleshooting]]===<br />
===[[INSTEON No Status Feedback From Devices]]===<br />
===[[INSTEON Random All On Events]]===<br />
===[[INSTEON Safe Mode Dialog]]===<br />
<br />
== Z-Wave==<br />
===[[INSTEON:_Troubleshooting_Z-Wave_Communications_Errors|Troubleshooting Z-Wave Communication Errors]]===<br />
===[http://forum.universal-devices.com/topic/15806-ecolink-z-wave-doorwindow-sensor-dwzwave2-eco-pairing-with-isy-994i/#entry135873|Pairing Ecolink Sensors]===<br />
===[[Z-Wave 500 Series Beta]]===<br />
<br />
<br />
== Error Codes ==<br />
* [[ISY-99i/ISY-26 INSTEON:Errors And Error Messages|Errors And Error Messages]]<br />
<br />
= '''Migration ''' =<br />
* [[ISY-994i Series:Migrating To Your ISY-994i|'''Migrating to Your ISY994i''']] - ''Upgrading from ISY-26/99i to 994i'' <br />
<br />
<br />
= '''Misc ''' =<br />
* [[ISY-99i/ISY-26 INSTEON:Advanced Configuration Guide|'''Advanced Configuration Guide''']] - ''Using the ISY Shell.''<br />
* [[ISY-99i/ISY-26 INSTEON:Frequently Asked Questions|'''Frequently Asked Questions''']]<br />
<br />
= '''Firmware Releases''' =<br />
* [[Current Official Firmware Releases | Current Official Firmware Releases]]<br />
<br />
= '''Third Party''' =<br />
* [http://forum.universal-devices.com/forum/55-third-party-products/ '''Third Party Products''']<br />
* [http://wordpress.tinozplace.com/2013/10/22/an-intro-to-mobilinc-and-insteon-with-tasker/ '''Mobile Phone Integration with Tasker''']<br />
* [http://forum.universal-devices.com/topic/14927-how-to-get-irule-to-communicate-with-your-isy/#entry126045 '''How to get iRule to communicate with your ISY''']<br />
<br />
= '''Developers''' =<br />
* [[ISY_Developers|'''Online Documentation/APIs''']]<br />
* [http://www.universal-devices.com/isy-developers '''ISY Developer Center''']<br />
* [[ISY-99i Series INSTEON:REST Interface|'''REST Interface''']] - ''Using the REST Interface''<br />
* [http://wiki.universal-devices.com/index.php?title=ISY_Developers#Polyglot '''Polyglot''']<br />
<br />
= '''Legacy ISYs''' =<br />
* [[ISY-26 INSTEON|ISY-26 INSTEON]]<br />
* [[ISY-99i Series INSTEON|ISY-99i Series]]<br />
<br />
<br />
= '''Support''' =<br />
* [https://www.universal-devices.com/udi-support/ '''UDI Support'''] - ''Contact information for support''<br />
* [http://forum.universal-devices.com/ '''UDI Forum'''] - ''Support provided by UDI Staff and Users''<br />
<br />
<br />
= '''Reviews''' =<br />
* [[ISY Reviews]]<br />
* [[Special:Search|Search the Wiki]]<br />
<br />
<br />
='''Home Automation Info'''=<br />
<br />
New to home automation? Check out:<br />
* [https://twitter.com/UDISupport/status/358061376679329794 Google Glass/ISY]<br />
* [http://homeautomationguru.com/tag/isy-994i-2/ Home Automation Guru's Blog]<br />
* [http://youtu.be/MiLXTPDIoys Video illustrating what you can expect from automation]<br />
* [http://www.iuniverse.com/Bookstore/BookDetail.aspx?BookId=SKU-000122155 INSTEON: Smarthomes for Everyone by Matthew Strebe]<br />
* [http://www.forta.com/blog/index.cfm/2008/8/24/Home-Automation-Via-X10 The Forta Blog: Home Automation via X-10 by Ben Forta]<br />
* [http://www.forta.com/blog/index.cfm/2008/8/25/From-X10-To-Insteon The Forta Blog: From X-10 To INSTEON by Ben Forta]<br />
* [[Glossary]] of home automation terms</div>KCalerohttps://wiki.universal-devices.com/index.php?title=Z-Wave_500_Series_Beta&diff=8208Z-Wave 500 Series Beta2018-07-17T15:30:14Z<p>KCalero: </p>
<hr />
<div>The closed beta for the Z-Wave 500 Series was announced on Monday, July 09, 2018. The beta was limited to 100 very eager volunteers who did not mind spending some time testing the newest ISY 500 series Z-Wave dongle. As of July 14, 2018, the retail price for this dongle was be $39.94. Beta users were allowed to purchase the dongle for $19.94 + shipping. In the unlikely event that the Z-Wave 500 series beta hardware required a change, beta users would have be provided with a replacement free of charge. Otherwise, everything else was field upgradable. <br />
<br />
== Z-Wave 500 Series Closed Beta Installation Instructions == <br />
*You must be running 5.0.13<br />
* If you have an existing Z-Wave network, and you care to preserve it, you will need to backup your existing Z-Wave dongle(Z-Wave | Tools | Backup) … this is going to take a LONG time <br />
* If you don't currently have a Z-Wave network, or if you don't care about preserving your current network and want to start from scratch, you do not need to backup your dongle.<br />
* Disable “query at restart”<br />
* Power down the ISY, make sure to disconnect all cables and power<br />
* Install the new Z-Wave dongle<br />
* Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast <br />
* Test communications, backup, and range (should be a little better)<br />
* Do not perform a Network Heal initially. please test everything and only do a Network Heal '''IF and ONLY IF''' necessary.<br />
* After everything has been confirmed as functioning normally, you can re-enable “query at restart”<br />
<br />
== Additional Notes ==<br />
* The new Z-Wave 500 Series dongle does not have external antenna support, external antennas were, more often than not, problematic.<br />
* The new Z-Wave 500 series dongle does not have an onboard LED, this will make installation into the ISY much easier.</div>KCalerohttps://wiki.universal-devices.com/index.php?title=Z-Wave_500_Series_Beta&diff=8203Z-Wave 500 Series Beta2018-07-15T06:18:24Z<p>KCalero: </p>
<hr />
<div>The closed beta for the Z-Wave 500 Series was announced on Monday, July 09, 2018. The beta was limited to 100 very eager volunteers who did not mind spending some time testing the newest ISY 500 series Z-Wave dongle. As of July 14, 2018, the retail price for this dongle was be $39.94. Beta users were allowed to purchase the dongle for $19.94 + shipping. In the unlikely event that the Z-Wave 500 series beta hardware required a change, beta users would have be provided with a replacement free of charge. Otherwise, everything else was field upgradable. <br />
<br />
== Z-Wave 500 Series Closed Beta Installation Instructions == <br />
*You must be running 5.0.13<br />
* If you have an existing Z-Wave network, and you care to preserve it, you will need to backup your existing Z-Wave dongle(Z-Wave | Tools | Backup) … this is going to take a LONG time <br />
* If you don't currently have a Z-Wave network, or if you don't care about preserving your current network and want to start from scratch, you do not need to backup your dongle.<br />
* Disable “query at restart”<br />
* Power down the ISY, make sure to disconnect all cables and power<br />
* Install the new Z-Wave dongle<br />
* Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast <br />
* Test communications, backup, and range (should be a little better)<br />
* Do not perform a Network Heal initially. please test everything and only do a Network Heal '''IF and ONLY IF''' necessary.<br />
* After everything has been confirmed as functioning normally, you can re-enable “query at restart”</div>KCalerohttps://wiki.universal-devices.com/index.php?title=Z-Wave_500_Series_Beta&diff=8202Z-Wave 500 Series Beta2018-07-15T01:41:16Z<p>KCalero: Created page with "The closed beta for the Z-Wave 500 Series was announced on Monday, July 09, 2018. The beta was limited to 100 very eager volunteers who did not mind spending some time testing..."</p>
<hr />
<div>The closed beta for the Z-Wave 500 Series was announced on Monday, July 09, 2018. The beta was limited to 100 very eager volunteers who did not mind spending some time testing the newest ISY 500 series Z-Wave dongle. As of July 14, 2018, the retail price for this dongle was be $39.94. Beta users were allowed to purchase the dongle for $19.94 + shipping. In the unlikely event that the Z-Wave 500 series beta hardware required a change, beta users would have be provided with a replacement free of charge. Otherwise, everything else was field upgradable. <br />
<br />
== Z-Wave 500 Series Closed Beta Installation Instructions == <br />
*You must be running 5.0.13<br />
* If you have an existing Z-Wave network, and you care to preserve it, you will need to backup your existing Z-Wave dongle(Z-Wave | Tools | Backup) … this is going to take a LONG time <br />
* If you don't currently have a Z-Wave network, or if you don't care about preserving your current network and want to start from scratch, you do not need to backup your dongle.<br />
* Disable query at restart <br />
* Power down the ISY, make sure to disconnect all cables and power<br />
* Install the new Z-Wave dongle<br />
* Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast <br />
* Test communications, backup, and range (should be a little better)<br />
* Do not perform a Network Heal initially. please test everything and only do a Network Heal '''IF and ONLY IF''' necessary.</div>KCalero