Revision as of 18:55, 17 July 2021

Installation

Notes

UD Mobile works with firmware 5.0.16 and greater. Firmware lower than 5.0.16 may work but are not officially supported. The latest 5.x firmware now requires a 500 series Z-Wave board. If upgrading from 4.x to 5.x be sure to select firmware which is compatible with your system. Some information contained on this page may be specific to iOS or Android.

Quick Start Guides

Existing Portal Users

Upon Installation the app will prompt to setup using ISY Portal. Select Yes.

The app will prompt for ISY Portal login. Select Yes. If app prompts for Portal credentials enter your credentials and save. App may also show a dialog with existing Portal accounts. If this is initial installation select Add New Portal Account.

App will then show a list of ISYs on your portal account or a list of ISY Portal accounts. If a list of Portal Accounts is presented select the Portal account which contains the desired ISY. Select the desired ISY.

Select SAVE at the top right. Then select YES when prompted to synchronize. Wait for synchronization to complete. After synchronization the app will be ready to use on remote connections.

Adding Another ISY (Existing Portal Users)

These instructions assume the ISY is already linked to ISY Portal.

Select Settings-Tab > Systems > Add (top right).

The app will prompt for ISY Portal login. Select Yes. If the ISY is using the same Portal Account as your previously linked ISY(s) select the existing Portal Account from the list. If the ISY is using a different Portal account select Add New Portal Account.

After Portal Account has been selected the app will show a list of available ISYs. Select the desired ISY to add to the app.