ISY-994i Series:Migrating To Your ISY-994i

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Migration from Previous Platforms

  1. Make sure you have a backup of your working setup, if not make a fresh backup of your existing ISY
    1. If you have zwave devices, you need to do a zwave backup before doing ISY backup. Click Zwave | Tools | Backup
    2. Any web pages you have will not be restored from backup to new ISY, so, if needed, you will have to load each page you want to keep and save them to your hard drive.
  2. Unplug the existing ISY from the PLM, network, and power source
  3. Plug in the network cable, then plug in your ISY994 to the same PLM, and finally plug in the power supply. It's recommended that you use the power supply that comes with your new ISY994
  4. Login to your ISY994's Administrative Console using the default username / password (admin/admin) and choose File | Restore ISY
  5. Choose the backup file identified in the first step
    1. If you had DHCP enabled to assign IP address to your ISY, click “no” when asked if you want to change the IP address information, otherwise it will change your settings to make ISY use a static IP address
  6. After your ISY994 reboots login with your password and verify all is back:
    1. If you cannot log in using the your credentials, please try the default of admin/admin
    2. Ensure your time/location settings are accurate
    3. Ensure your SMTP settings are accurate (settings will revert to default)
    4. Change QueryAll program to point to the main Scene (My Lighting or ISY)
  7. If you have purchased modules for your previous unit, please send the UUIDs for both to support@universal-devices.com with subject "Transfer Modules"
    1. If you have the ISY Portal module, Alexa/Google Home integrations, before sending your UUIDs for transfer, please migrate your ISY Portal account by following these instructions
    2. Once UDI has done transfer, upon Admin Console start or when going to Help | Manage Modules, you will be asked if you want to uninstall the modules being transferred. When ready, select yes.
    3. On new ISY, upon admin console startup, you will be asked if you want to install the modules being transferred. Click yes.
  8. If you are migrating to 5.0.x firmware from 4.x firmware, you need to perform the following:
    1. Make sure you have a listing of your Z-Wave devices (Tools | Generate Topology) as, during the process, your Z-Wave nodes might disappear
  9. If you are on 5.x firmware for both old and new ISY, you need to perform the following
    1. Click on Zwave | Tools | Restore
    2. Click on Z-Wave | Tools | Synchronize Nodes | All
  10. If your Z-Wave nodes have disappeared, click on Z-Wave | Tools | Synchronize | All and then rename based on the Topology
    1. Click on the Programs | Summary tab, look for programs that show 'not saved' or 'no memory', review the error (in the comment section), fix the error, and then Save all programs
  11. If you are also replacing the Insteon power-line modem (PLM) you will have to use Restore Modem.

For more comprehensive instructions, | please review this supplement (courtesy of Mr. Ed Sybesma)

ISY-99i Series INSTEON : How-To Guide

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